Live Chat Agent Job at Executive Administration, Inc., Arlington Heights, IL

TmdaM3F5ckN0MkNVMEcxVVNRL2xKbWNkWFE9PQ==
  • Executive Administration, Inc.
  • Arlington Heights, IL

Job Description

Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Employment Type: Full-Time
Salary: $ 14,500.00 70,600.00 Per Year

Job Tags

Full time,

Similar Jobs

Wyndy

After-School Babysitter for 10-Year-Olds Job at Wyndy

We are seeking a reliable after-school babysitter to assist with transportation for our two 10-year-old boys in Memphis, TN. The primary responsibility will be picking up our sons from school and driving them to our home in Germantown. The job requires driving, and the... 

Nigel Frank

D365 BC Developer Analyst - Lansing, MI - $120k - Remote Job at Nigel Frank

 ...nigelfrank.com or call (***) ***-**** to learn more. Nigel Frank International is the global leader for Microsoft Dynamics recruitment, advertising more Dynamics NAV jobs than any other agency. We deal with both Microsoft Partners & End Users throughout North America. By... 

Amazing Athletes

Youth Sports Coach Job at Amazing Athletes

 ...Amazing Athletes is seeking a Preschool Sports Coach to join their team. As the largest multi-sport enrichment program in the country, Amazing Athletes focuses on providing children ages 1-6 with positive movement experiences to help them meet their motor-development... 

Carter's/OshKosh

Store Manager - 24H400 Job at Carter's/OshKosh

QUESTIONNAIRE-3-52883**Employee Type:**Regular**If you are** **a CURRENT Carter's** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application...

Connect Staffing

Research & Development Technician Job at Connect Staffing

 ...MINIMUM 1 YEAR OF RECENT MECHANICAL AND MACHINING EXPERIENCE Connect staffing is hiring a skilled Research & Development Technician to process and test equipment for a drilling company in the city of Houston, TX. Schedule: Monday - Friday 5:00PM - 5:30 AM...