POSITION SUMMARY:
The Travel Implementation Trainer (TIST) main function is to deliver high-quality training to new trainees in one of the following settings: established site, service recovery site, and/or implementation site. The Travel Implementation Trainer is responsible for monitoring and coaching trainee performance and expectations to ensure they have a solid grasp of the provider workflow and documentation. They will uphold the expectations and requirements of all trainees in terms of quality documentation, efficient patient flow, and compliance with the Company’s or client regulations. The Travel Implementation Trainer may be asked to assist with additional training activities or administrative tasks as needed and determined by the manager and/or may be expected to train at several locations.
Duties and Responsibilities
You will be traveling to provide new hire training at an established site, service recovery site and/or implementation site
Responsible for the training phase of an employee’s development
Conduct Classroom Training, Preclinical Bridge Training, and Floor Training
Assist, as requested, in creating training material in order to efficiently train employees
Utilize the Company’s best practices for training (e.g, benchmark utilization)
Clearly define instructions and expectations to trainee
Teach trainee how to interact appropriately with providers and staff
Provide guidance, counseling and mentoring during training
Assess trainee quality
Conduct training audits and quality audits by observing trainee performance, obtaining feedback from providers, and providing feedback to the trainee for improvement, if necessary
Ensure that each trainee’s chart is free of major errors and complete. Provide feedback to correct any errors prior to forwarding to the provider for review and signature.
Clearly communicate the progress of trainees to your manager and proactively identify if a trainee is not meeting expectations
Facilitate clinician on-the-job training by documenting and assisting with tasks on designated shifts with new providers to introduce the optimal provider-trainee workflow
Assist with departmental flow assessments, implementing site-specific best practices, and determining physician documentation preferences
Assist with shift coverage at remote sites as needed
Assist in recruiting and hiring as needed to support the market
Perform a variety of administrative tasks specific to the local facility
Attend calls and/or meetings with your manager
Comply with all governing laws and Company policies including, but not limited to, privacy laws and policies
Compliance with all facility, department, and Company procedures
Engage in ongoing learning to maintain competency
Required Education and Pre-requisites
6+ months of scribe or Medical Assistant experience preferred
A typing speed of 50+ WPM preferred
Extensive knowledge of the intricacies of provider documentation
Thorough understanding of medical facility workflow, efficiency management, and nuances of medical documentation
Possesses excellent teaching skills and the ability to present complex information to a variety of audiences
Empathic communicator with a knack for connecting with students
Proven ability to work with students to encourage them, challenge them, and acknowledge personal growth
Ability to assess students’ abilities, strengths, and weaknesses
Excellent presentation skills
Possesses knowledge in lesson and curriculum planning skills
Communicate and interface effectively at all levels of the organization
Demonstrate exemplary work ethic and professionalism
Possess excellent verbal and written communications skills
Possess the ability to adapt to individual site needs
Possess strong computer skills – technologically savvy
Possess excellent organizational/project management skills
Training
The Travel Implementation Trainer is expected to successfully complete the following requirements:
Scribe classroom training and final exam
Clinical and specialty training
Initial competency assessment
Facility-specific training
Ambassador and Special Operations Ambassador Training
Implementation Training (as needed)
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for long periods of time
Frequently required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms
Required to use a keyboard and computer regularly
Specific vision abilities required, including that required to perform extensive computer-related work
Must be able to verbally communicate with others and exchange accurate information
Ability to receive detailed information through oral communication, and to distinguish sound and perceive the nature of sounds at normal speaking levels with or without correction
Work Environment
The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At times, there may be the possibility of exposure to internal environmental conditions, such as; noise, infectious diseases, communicable diseases, chemical, fumes, odors, gasses, and dust
Must be able to perform all of the essential duties of the job with or without reasonable accommodation.
Position Type/Expected Hours of Work
This is a full-time or part-time position and hours of work and days vary Monday through Sunday depending on the facility contract and scribe hours needed.
Travel
Travel is required
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Employee’s signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.
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