Job Description

Summary

Position Type: Full Time, Seasonal

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Safety & Security Officer at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.  

Where great benefits lead to a life fulfilled.

• Competitive Pay 

• 401k opportunities 

• Travel discounts 

• Credit Union Membership 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

*Benefit Eligibility will vary by position 

Site Specific Perks

• Free On-Site Parking  

• Free Golf 

• Discounted meals 

• Department celebrations 

• Associate Appreciation Week 

• Monthly associate recognition and reward programs 

• Monthly phone stipend 

As a Safety & Security Officer, a typical day will include: 

• Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket). 

• Administers first aid/CPR to Owner/guests or associates as required.   

• Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access.   

• Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems. 

• Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.  

• Defuses Owner/guest or associate disturbances/altercations following company policies and procedures. 

• Handles lost and found, logging and returning items. 

• Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette. 

• Oversee OSHA & FLS violations to mitigate risks throughout the property. 

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Safety & Security Officer at HVC: 

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

• Specific job duties may differ by property, size of team, or facility. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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