Our client, a well-respected clinic based in Honolulu, is seeking a Medical Receptionist to join their front office team. This role is ideal for someone who thrives in a fast-paced medical environment, enjoys working directly with patients, and has a knack for organization and efficiency.
Greet patients and visitors with professionalism and compassion
Manage appointment scheduling, confirmations, and follow-ups
Handle a high volume of incoming calls and route messages appropriately
Verify insurance and obtain prior authorizations as needed
Coordinate with healthcare providers and support staff for seamless patient flow
Maintain and update patient records with accuracy and confidentiality
Support billing and administrative tasks as assigned
1+ years of experience in a medical front desk or receptionist role
Strong interpersonal and communication skills; excellent phone etiquette
Ability to multitask efficiently in a busy clinical setting
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Comfortable with electronic medical records systems; experience with WebPT is a plus
Typing speed of 55+ WPM
Familiarity with insurance plans, authorizations, and working with healthcare professionals is preferred
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