Job Description

About Us: 

At Bricks and Minifigs, Orlando South, we celebrate creativity and imagination through the world of LEGO©. Our store offers and exciting environment for both kids and adults. We specialize in buying, selling, and trading LEGO© sets and minifigs. Whether you’re helping a child build their first set or assisting a seasoned collector, we’re here to provide an exceptional LEGO© experience.  

Position Overview: 

As a Key Holder, you will play a vital role in the day-to-day operation of Bricks and Minifigs, Orlando South. You will assist with the opening and closing procedures, lead the team by example, and ensure a fun, engaging, and customer-focused, results driven environment. 

Key Responsibilities: 

• Open and close the store, including handling cash management and securing the premises. 

• Deliver outstanding customer service by engaging with guests, providing product knowledge, and assisting with purchases.  

• Support the management team in daily operations, including inventory control, trading, merchandising, and maintaining store cleanliness. 

• Lead and motivate team members to achieve sales goals and deliver a positive shopping experience. 

• Ensure compliance with company policies and procedures. 

• Assist in training and developing new team members. 

• Resolve customer inquiries and concerns with professionalism and care. 

Qualifications: 

• High school diploma or equivalent; retail or customer service experience preferred. 

• Previous leadership experience in a retail setting is a plus. 

• Results oriented, performance and sales driver. Strong communication and interpersonal skills. 

• Ability to work flexible hours, including evenings, weekends, and holidays. 

• Reliable, responsible, ethical, and detail-oriented. 

• Ability to lift up to 25 lbs and stand for extended periods. 

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