Front Desk Agent/Night Auditor Job at The Harrington Inn Hotel, Lounge and Restaurant, Fremont, MI

TVE5K3Fpekx2V3FmMUc1YlFnM2dKV2dYV3c9PQ==
  • The Harrington Inn Hotel, Lounge and Restaurant
  • Fremont, MI

Job Description

Front Desk Agent/Night Auditor Location Fremont, MI :

Job Summary: We are seeking a friendly and organized Front Desk Agent to join our team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth check-in and check-out process. You will assist guests with inquiries, reservations, and any needs that arise during their stay. This position will float between second and third shift as needed.

Key Responsibilities:

  • Greet guests warmly upon arrival and assist with check-in and check-out procedures.
  • Manage reservations, including cancellations and modifications, using our hotel management software.
  • Provide guests with information about the hotel, local attractions, and services.
  • Address guest inquiries, concerns, and complaints in a professional and courteous manner.
  • Process payments and maintain accurate cash handling procedures.
  • Maintain cleanliness and organization of the front desk area.
  • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Assist in managing guest accounts and resolving billing issues.
  • Handle phone calls and emails related to reservations and guest services.

Qualifications:

  • Previous experience in a customer service role, preferably in hospitality.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Proficient in computer systems and hotel management software.
  • High attention to detail and problem-solving abilities.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent; further education in hospitality is a plus.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 12 hour shift
  • 8 hour shift
  • Evening shift
  • Every weekend
  • Monday to Friday
  • Night shift
  • Rotating weekends

Work Location: In person

Job Tags

Hourly pay, Holiday work, Part time, Local area, Flexible hours, Shift work, Afternoon shift, Monday to Friday,

Similar Jobs

Mr Mochas Pet Supplies

Retail Pet Professional Job at Mr Mochas Pet Supplies

 ...Mr Mochas Pet Supplies in Belleview, FL is looking for a pet professional (retail) to join our 8 person strong team. We are located on 11761 Se Us Highway 441. Our ideal candidate is self-driven, motivated, and engaged. Retail Sales Professional Mr Mochas Pet... 

thevetrecruiter.com

Exotics Associate Veterinarian Cape Cod, MA Job at thevetrecruiter.com

 ...established exotic practice in the area. In addition to being board-certified or board eligible, excellent written and verbal communication skills are a must while you provide expertise to the existing team of professionals. The specialists are board-certified in... 

FIFA

Manager, West Regional Distribution, FIFA World Cup 2026 Job at FIFA

 ...Reporting organisationally to the Senior Manager Distribution, the Regional Manager Distribution will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich key collaborators and other key individuals. This position is responsible... 

Domino's Franchise

Delivery Driver - $12-$20/Hr - 12840 Jefferson Avenue Job at Domino's Franchise

 ...Job Description EARN SOME DOUGH! Earn up to $12-$20 per hour! Domino's Delivery Drivers are paid cash nightly, which includes tips and mileage reimbursement! We offer flexible schedules that offer the hours you're looking for, so you're free when you need to be... 

Shoutt International Ltd

Project Managers & Producers for Support Studio 444 Job at Shoutt International Ltd

Studio 444 is scaling fast, and were on the lookout for sharp, reliable freelance Project Managers & Producers to support our expanding work across games, film, and transmedia.We want folks who can manage chaos with calm, coordinate global teams like a pro, and bring...