This is a remote position.
What to Expect
On a daily basis, for the Financial Technology Services - (Fraud Detection) Program, Agents will perform services related to customer policies and procedures.
• Respond to customer inquiries in the areas of fraud prevention, detection, and resolution. This may include emergency card replacement, emergency cash replacement, blocking lost or stolen cards, telephone-based activation, and the opportunity to offer value-added services to cardholders.
• Provide cross-referral services with fraud management, outbound notifications detailing card stoppages, and evaluating transactions and spending history to assess the likelihood of fraud.
Capabilities of Top-Performing Agents
• Showcase exceptional problem-solving abilities that swiftly address customer needs
• Embody patience and empathy while maintaining a calm demeanor under pressure
• Master both written and verbal communication to ensure clarity and understanding
• Providing knowledgeable, friendly, and articulate customer service that fosters trust and satisfaction
• Diligently document all calls, capturing detailed resolutions, and ensuring effective follow-up actions to enhance the customer experience
Please click this link for the Basic PC Requirements Computer Specifications
Please note that more detailed equipment information is required and S & E Group will provide this detailed information and support once you complete the process of joining our team.
More detailed background check will be required.
...life for the residents This position reports to the Executive Director and may be required to supervise other staff positions.... ...offerings Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and...
...success and promotion. Agape is motivated to provide Caregivers opportunities beyond simply an hourly job. Role Description Care Escort Services (From Home To Appointments - Back Home) You will be required to: Meet our clients in their home Assist them in...
...Objective: Under direct supervision of leadership, the Medical Assistant/Scribe will serve as direct support for the Dermatologist. The... ...training from an accredited technical school or equivalent experience. Five years or more of experience as a medical assistant...
...Cemetery Lawncare and Grounds Maintenance Monday-Fridays may be some Saturdays. $14/hr full time Occasional operation of riding mowers, trimming around headstones in cemeteries, and infrequent use of gators and tractors. Responsibilities also include assisting...
...team. The ideal candidate will have a strong knowledge of the real estate market, excellent customer service skills, and a passion for... ...database of current clients and prospects. Job Types: Full-time, Part-time Benefits: Flexible schedule Health...