Scope of Position:
Manages the operation of the housekeeping and laundry and areas of the hotel to ensure product quality standards are met and that hotel guest rooms, public space, and all other areas of the hotel are spotlessly clean and well maintained.
Primary Responsibilities:
Ø Manages the operations of the housekeeping and laundry areas through subordinate supervisors and employees to ensure the achievement of departmental productivity objectives and service quality standards.
Ø Establishes and maintains cost control system for linen and cleaning supplies inventories; oversees the budgeting, ordering and receiving of such supplies to maintain appropriate inventory levels necessary for efficient operation of the hotel.
Ø Develops and implements systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services; oversees inspections of housekeeping/ laundry activities to ensure procedures are followed according to standard.
Ø Responsible for the proper scheduling of staff and work according to productivity standards and forecasted occupancy.
Ø Compiles and reports information on housekeeping activities and expenses; provides information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability.
Ø Recruits, hires, trains, and provides career development for housekeeping staff; conducts performance evaluations and provides feedback for employees.
Ø Develops the department’s annual budget; monitors and reports variances against plan; keeps track of labor costs and related expenses.
Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Ø Displays a professional image at all times through appearance and dress.
Ø Follows company philosophies, policies and procedures and is able to effectively communicate them to subordinates.
Ø Conducts training classes regarding safety, security, department procedures and service guidelines.
Ø Fulfills Manager on Duty shifts.
Ø Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.
Note: Other duties as assigned by supervisor or management
...STAT Overnight Delivery is a medical overnight and courier delivery service in Texas, Oklahoma, Arizona, Missouri, Kansas, Florida, Colorado, Georgia andIllinois. We are the leader in Texas for pharmacy delivery providing 1 hour to next business day delivery. Visit us...
...Content, and ESPN and Sports Content. We use technology, data analytics, optimization, statistical and econometric modeling to... ...drive business value. This position is part of the DDSI Data Engineering (DE) team supporting development and sustainment efforts across...
...powered by Epique Realty is a residential real estate brokerage located in Greenville and... ...cutting edge real estate brokerage created by agents for agents leveraging AI for improved... ...performance. Role Description This is a part time or full time role for a Real Estate...
...The Assistant Practice Manager (APM) plays a critical role in assisting the Practice Manager and executive team to achieve organizational goals by managing the daily operations of the office. As a vital team member, the APM serves as a fully functioning liaison for practice...
...Development Technician Repair/update/troubleshoot Prototype Test vehicles for Ride & Handling, NVH, and Total Vehicle Evaluation... ...environment Any Additional Certifications Required ~ Valid Driver's License and satisfactory driving record Physical Demands,...