Dental Front Office - Receptionist Job at Fresh Smile Seattle, Seattle, WA

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  • Fresh Smile Seattle
  • Seattle, WA

Job Description

Dental Front Office: 

  • Capitol Hill, Seattle | Full-Time
  • $22 – $32 per hour, based on skills and experience
  • Monday – Friday, 7:30 AM – 4:30/5:00 PM (1-hour lunch break, 12:00 – 1:00 PM)
  • Mondays are half days with dedicated additional administrative time to catch up on administrative tasks

Fresh Smile Seattle , a privately owned, fee-for-service dental practice , is seeking a Front Office Manager to oversee daily operations, enhance efficiency, and provide an outstanding patient experience.

Why Join Us?

  • Competitive pay – $22 – $32 per hour based on experience
  • Patient-first approach – no rushed appointments or corporate quotas
  • Health insurance benefits
  • Parking or ORCA pass covered
  • Supportive, structured work environment with dedicated administrative time

Key Responsibilities:

  • Manage scheduling & front desk operations to ensure efficiency and an exceptional patient experience
  • Coordinate financials, including treatment estimates, payment plans, and patient AR
  • Oversee insurance claims and AR – currently outsourced but could be handled in-house depending on experience and skills
  • Track and manage patient AR, ensuring timely collections and clear financial communication
  • Clearly explain insurance benefits to help patients understand their coverage
  • Handle patient communication, including emails, phone calls, and text messaging
  • Coordinate with specialist offices for referrals and patient follow-ups
  • Maintain patient records & utilize Oryx practice management software
  • Monitor production goals and optimize appointment scheduling
  • Stay on top of daily administrative tasks, with Mondays providing additional time to catch up

Who You Are:

  • 1+ year of experience in dental front office management
  • Highly organized & detail-oriented – you thrive in a structured environment
  • A strong communicator – clear, confident, and patient-focused
  • Friendly and professional – patients feel valued from the moment they arrive
  • Business-minded – you balance patient care with practice efficiency
  • Familiar with dental insurance billing, claims processing, and AR management
  • Tech-savvy, with experience in Oryx or other dental software

What We Offer:

  • Competitive pay based on experience ($22 – $32 per hour)
  • Health insurance benefits
  • Parking or ORCA pass covered
  • A professional, supportive work environment
  • A structured schedule with dedicated administrative time

How to Apply:
If you’re organized, patient-focused, and ready to contribute to a growing practice, send your resume and a brief introduction.

We look forward to meeting you!

Job Tags

Hourly pay, Full time, Monday to Friday,

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