Bell Person job at The Sagamore Resort Bolton Landing, NY, US

Job Description

Summary: At The Sagamore, the Doorman is more than just a greeter — they serve as a Lobby Ambassador, setting the tone for the guest experience from the moment of arrival. This role requires a warm, engaging presence, a proactive attitude, and a commitment to keeping our lobby pristine and welcoming. Essential Duties and Responsibilities: • Greet all guests upon arrival and departure with a warm, genuine welcome. Always open doors for both entering and exiting guests. • Serve as the face of the resort, providing a strong first impression and building rapport with guests through friendly, professional conversation. • Maintain the cleanliness and presentation of the lobby area, including: o Fluffing pillows o Picking up any trash or debris o Removing used glasses or dishes

Ensure the lobby fire remains consistently lit and presentable throughout your shift.
Be attentive to guests’ needs and surroundings at all times, offering assistance before

being asked. • Provide directions and guidance around the resort, demonstrating full knowledge of amenities, events, and locations.

Assist with the delivery of items when needed (amenities, luggage, guest requests).
Help pass out champagne to guests when the front desk line becomes long to enhance the

arrival experience. • Assist the front desk team with restocking essential items such as champagne glasses, key cards, paper, and other supplies. • Collaborate with the bell and front desk teams to ensure smooth guest arrivals and departures.

Remain professional in appearance and communication at all times.
Able to work in all weather conditions and stand for extended periods.

Qualifications

Ability to lift and carry heavy luggage (up to 50 pounds)
Ability to stand, walk, and run for extended periods
Must be able to work flexible hours, including evenings, weekends, and holidays
Confident, engaging personality with excellent communication skills
Passion for hospitality and guest interaction
Reliable and proactive, with attention to detail in both guest service and space upkeep

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Afternoon shift,

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