Job Description

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other our residents and vendors. We believe our focus on quality consistency and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at The Terraces at Lake Mary - Lake Mary FL

WHAT WE OFFER

• Generous PTO program

• 13 paid holidays plus 3 floating holidays and paid volunteer day

• Comprehensive affordable medical coverage as well as company-paid dental and vision coverage available to all full-time regular associates

• 401k with exceptional employer match

• Associate Apartment Discount

• Educational Assistance Program (tuition and certifications)

• Company-paid employee assistance mental health and wellness programs

REQUIREMENTS

• 1-3 years Maintenance experience (apartment maintenance experience preferred).

• Troubleshooting and problem-solving skills.

• Budget or basic business finance helpful.

• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.

• Valid drivers license (free from major moving violations) and dependable transportation.

PHYSICAL REQUIREMENTS

• Must be able to use various hand tools and test equipment.

• Must be able to bend stoop and kneel for extended periods of time.

• Must be able to push and pull up to 300 pounds on wheels.

• Must be able to lift-up to 50 pounds.

• Must be able to climb ladders of up to 40 feet in height.

• Must be able to use a hand-truck.

RESPONSIBILITIES

• Assist in all maintenance requests preventative maintenance and amenity area maintenance for the apartment community.

• Completes maintenance work orders for residents (service appliances plumbing HVAC systems minor electrical gate systems pool operations etc.).

• Responds and resolves emergency maintenance requests for after business hours calls (weeknights weekends and holidays).

• Prepares vacant apartments to make rent ready.

• Performs preventative maintenance work.

• Keep the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment appliances etc.

• Interacts directly with residents.

• Maintains logbooks and databases; enters service requests and status updates into database.

• Assists in monitoring contractors work performance.

• Supports the Maintenance Manager in meeting budget responsibilities.

• Follows and promotes company policies and procedures.

• Must make Customer Service a priority.

• If the property does not have a housekeeper Apartment Maintenance Technician light cleaning duties will be required such as cleaning models club houses leasing office emptying trash cleaning the grounds and amenity areas etc.

• Maintain (clean orderly and in working conditions) all amenity areas (pool compactors weight rooms parking decks etc.)

CUSTOMER SERVICE RESPONSIBILITIES

• A complete clean and neat uniform must be worn when working on any PAC Property including nights and weekends if applicable. Personal appearance must be clean and neat at all times according to PAC policy.

• Communicate with residents and prospects in a manner consistent with PACs standards.

• Read and/or listen to resident requests/complaints.

• Receive resident complaints in a calm open and professional manner.

• Solve problems quickly usually within 24 hours or contact supervisor for immediate assistance.

• Deliver newsletters correspondence etc. to residents apartment.

• Coordinate set up attend and clean up after resident functions (food tables display areas etc.) as requested by the General Manager.

SPECIAL PHYSICAL REQUIREMENTS

• As part of your daily maintenance routine you may be required to move

appliances from one apartment unit to another apartment unit on opposite ends of the property. The appliance may have to be transferred by means of a hand

truck up one to three flights of steps. These appliances will range in weight from 75 to well over 300 pounds.

• Commercial laundry rooms are equipped with single washing machines and/or stacked (double) clothes dryers which you will be required to move in order to repair and perform preventative maintenance. These machines range in weight from 120 to 300 pounds.

• On occasion you may be involved in repairs to the building structure. You may be required to move or transport several different building type materials weighing several pounds to over 300 pounds.

• At certain times you will be required to perform maintenance on special

equipment (i.e. exercise equipment gas grills golf carts car washes amenity areas and security gates). All functions require different physical exertion and their weight depends on the equipment (usually in excess of 100 pounds).

• You will be required to perform certain resident service functions or make upgrades to the apartment home. An example would be to install lighting or ceiling fans. Both duties would require the work to be done using a step ladder while lifting.

Please review the job applicant privacy notice here.

EEO Statement

PAC is an equal opportunity accordance with applicable law we prohibit discrimination against any applicant employee or other covered person based on any legally recognized basis including but not limited to: veteran status uniformed servicemember status race color caste immigration status religion religious creed (including religious dress and grooming practices) sex gender gender expression gender identity marital status sexual orientation pregnancy (including childbirth lactation or related medical conditions) age national origin or ancestry citizenship physical or mental disability genetic information (including testing and characteristics) protected leave status domestic violence victim status or any other consideration protected by federal state or local law. We are committed to providing reasonable accommodations if you need an accommodation to complete the application process please email

Required Experience:

IC

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